If you stop a call in your supply area, click a voting box. If you respond within 5 minutes, call us within 90 days if you are a postpay customer, or within 45 days if you are a prepaid customer, and we will give you a one-minute issue credit. If you are a postpay customer and you lose your service in your supply area for more than 24 hours in a row and it is our fault, call us within 180 days and we will give you credit for the time lost. Please note that these are your only rights for cancelled calls or interrupted services. The early cancellation fee applies to each service line, so if you have a few birds leaving the nest to create their own accounts, don`t cancel their lines directly. You can request a transfer of responsibility. Instead of cancelling the lines, you can simply move your service to a new account with responsibility under a new name. This could save you a lot of money in the long run. The best way to do this would be to visit a Verizon store or call the after-sales service at 1-800-922-0204. However, if you resign within 14 days of signing, you can cancel without any problem, provided that you return your phone in an intact and functional state. In most cases, you are asked for a restocking fee of 50 $US, but if your customer feels particularly generous, you may be available to waive that fee.
If you purchase a device with a monthly instalment payment contract and cancel the service, you should check this agreement to determine if you may have to pay the credit immediately. There are a few mitigating factors that determine the type of penalties you have to pay to terminate your Verizon service. Where do you stand in your agreement? Did you buy your phone from Verizon? We guide you through the essentials. If you register for the Postpay service, you agree to subscribe to a service line either on a monthly basis or for a minimum duration of the contract, as indicated on your receipt or order confirmation. (If your service is suspended without a statement or at a reduced billing rate, this delay does not count for the conclusion of your contract.) Once you have concluded your contract, you will automatically be a customer from month to month for that service line….